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How Alpha Wingman Resolved an AOG Crisis for a Cessna 560XL in Just 36 Minutes

On August 8, 2024, a Cessna 560XL in San Juan, Puerto Rico (TJSJ) faced a critical AOG situation: a fuel leak in the left engine’s fuel metering line. With a scheduled flight at 7:00 PM that evening, the operator couldn’t afford delays—every hour grounded cost $10K in lost revenue. Traditional methods like phone calls and broker networks could have taken hours or days, risking the flight and client satisfaction.

Alpha Wingman stepped in to save the day.

  • Instant Provider Reach: At 2:02 PM, the operator submitted the AOG request via the Alpha Wingman platform, instantly pinging 4 providers within a 300-mile radius.
  • Rapid Quote Delivery: By 2:38 PM—just 36 minutes later—a provider quoted $150/hour with a 30-minute ETA. The quote was accepted immediately.
  • Same-Day Resolution: The technician arrived by 3:08 PM, resolved the fuel leak, and had the jet ready for its 7:00 PM flight, minimizing downtime to under 5 hours.

The Impact:

  • Time Saved: Traditional methods might have taken 24-48 hours; Alpha Wingman cut this to under 5 hours, saving 19-43 hours of downtime.
  • Cost Savings: At $10K/hour, this translated to $190K-$430K in avoided losses.
  • Client Satisfaction: The operator met the flight schedule, keeping passengers happy and operations on track.

Don’t let AOG events ground your profits. See how Alpha Wingman can keep your fleet flying—visit alphawingman.aero 🚀

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