Parker Godwin
- 5 Minute Read
- /
- August 18, 2025
FOR IMMEDIATE RELEASE:
Michigan — August 18, 2025— Alpha Wingman, the innovative leader in aviation operations technology, has announced the launch of In-App Messaging for its Alpha Workforce platform, delivering a faster, more streamlined way for teams to communicate in real-time without leaving the app.
The new feature allows maintenance managers to chat directly with technicians, share job details instantly, and keep all communications organized in one central hub—cutting down on delays and miscommunication that can cost valuable time and money.
“This new feature adds a larger value proposition to our MRO providers utilizing mobile employees through our workforce management platform, Alpha Workforce. While living and breathing business aviation maintenance, we realized the crucial need for teams to effectively communicate, keep track of said communication, and the ability to keep the aircraft operators in tune with their maintenance events. Our team will continue adding features soon, such as: the ability to upload photos and documents, assigning a job to specific technicians, and allowing the technicians to easily clock on and off each task.” – Andy Nixon, President of Alpha Wingman
Key benefits of Alpha Workforce Messaging include:
– Instant Technician Chat – Directly message any team member without leaving the dashboard.
– Map-Integrated Communication – Share location-specific job updates and assignments in real time.
– Centralized History – Keep all job-related messages in one place for easy reference.
The release of this feature comes alongside a full step-by-step guide available to all users, ensuring teams can start using Messaging immediately and effectively.
Availability
The new In-App Messaging feature is live for all Alpha Workforce customers starting today. Users can access it by logging into the platform and clicking the chat icon.
About Alpha Wingman
Alpha Wingman connects aircraft operators, service providers, and maintenance teams through a robust digital platform designed to make aviation services faster, more efficient, and more transparent. Serving over 5,000 aircraft and 900+ service providers across 39 countries, Alpha Wingman is redefining how the aviation industry operates.
